Travia
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TERMS OF SERVICE

Terms of Service

Last updated: 28 August 2026

1. Acceptance of Terms

By using Travia, you agree to these Terms of Service. If you do not agree, please do not use the service. Travia is operated by Hugo Giraud, sole trader (auto-entrepreneur), registered in France.

2. Description of Service

Travia is an AI-powered travel planning assistant that provides users with complete travel plans, including: • Flights, trains, buses, ferries, and car rental options • Hotel recommendations • Visa and health information • Weather forecasts • Local transport recommendations Travia operates as a meta-search engine. It does not book or purchase travel on your behalf. All bookings are made directly with official providers via links provided by Travia. Travia may receive a commission from its partners without any additional cost to the user.

3. Pricing and Payment

Travia offers the following access: • Standard (free) : Generous trial quota. To prevent system abuse, your account speed and quota may be degraded if consecutive travel plans are generated without any booking activity through our partner links. • VIP (premium) : €6.99/month or €69.90/year (billed annually). Provides unlimited plans, targeted modifications, visual galleries, lifetime history, and priority server access. Payment for the VIP subscription is processed securely by Stripe. Travia never stores your payment information.

4. Cancellation and Refunds

• Monthly subscription : you may cancel at any time. No refund is issued. Your VIP access remains active until the end of your current billing period. • Annual subscription : you may cancel at any time and are refunded pro rata. The month in progress at the time of cancellation runs to its end and remains due; every full remaining month is refunded. Your VIP access remains active until the end of that month in progress. • Standard (free) : no payment, no cancellation required.

5. Trip History

• You can download all your data at any time from your account, whatever your plan and before any deletion. • Standard (free) : your 3 most recent itineraries are accessible. Itineraries are automatically deleted 90 days after the trip's return date; if you did not enter exact dates, the period starts at the end of the month you selected. • VIP (premium) : all itineraries are stored indefinitely. If you cancel your subscription, your history is locked and becomes accessible again only if you re-subscribe.

6. Accuracy of Information

Travia strives to provide accurate and up-to-date information. However, we cannot guarantee the accuracy of prices, availability, visa requirements or health recommendations, as these may change at any time. Always verify critical information (visa requirements, health precautions) with official government sources before travelling.

7. Prohibited Uses

You agree not to: • Use Travia for any unlawful purpose • Attempt to reverse engineer or copy the Travia service • Use automated systems to access the service without authorization • Provide false or misleading information

8. Limitation of Liability

Travia is provided "as is" without warranties of any kind. Travia shall not be liable for any indirect, incidental or consequential damages arising from the use of the service. Travia is not responsible for the quality, safety or accuracy of third-party providers (airlines, hotels, insurance).

9. Changes to Terms

Travia reserves the right to modify these Terms of Service at any time. Users will be notified of significant changes via email or a notice on the website. Continued use of the service after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms of Service are governed by French law. Any dispute shall be subject to the exclusive jurisdiction of the competent French courts.

11. Contact

For any questions regarding these Terms of Service: hello@travia.app